Indelretor Logo
  • Services
  • About Us
  • Testimonials
  • Blog
  • Contact Us

Terms of Service

Last Updated: May 15, 2023

These Terms of Service ("Terms") govern your access to and use of the Indelretor website (the "Website") and services (collectively, the "Services"). Please read these Terms carefully before using our Website or Services.

By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Website or Services.

1. Acceptance of Terms

1.1 By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy, which are incorporated herein by reference.

1.2 These Terms constitute a legally binding agreement between you and Indelretor (referred to as "we," "us," or "our").

1.3 We reserve the right to change these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms.

2. Eligibility

2.1 You must be at least 18 years old and capable of forming a binding contract to use our Website and Services.

2.2 If you are using our Website or Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" will refer to that entity.

3. Account Registration

3.1 Some features of our Website and Services may require you to create an account. When you register for an account, you agree to provide accurate, current, and complete information.

3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.4 We reserve the right to disable or terminate your account at any time, with or without notice, for any reason, including if we believe that you have violated these Terms.

4. Energy Supply Services

4.1 Energy Supply Contracts: If you sign up for our energy supply services, additional terms and conditions specific to energy supply will apply. These will be provided to you during the sign-up process and will form a separate contract for the supply of electricity and/or gas.

4.2 Tariffs and Pricing: All tariffs, prices, and charges are subject to change in accordance with the terms of your energy supply contract. Current tariff information is available on our Website or upon request.

4.3 Meter Readings: You are responsible for providing regular meter readings to ensure accurate billing, unless you have a smart meter that automatically sends readings.

4.4 Payment: You agree to pay all charges for energy supplied to you in accordance with your chosen tariff and payment method.

5. Website Use and Restrictions

5.1 License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website for your personal, non-commercial use.

5.2 Prohibited Uses: You agree not to:

  • Use the Website or Services in any manner that could interfere with, disable, disrupt, overburden, or damage the Website or Services
  • Attempt to gain unauthorized access to any part of the Website, other accounts, or computer systems or networks connected to the Website
  • Use any robot, spider, or other automated device or process to monitor or copy any part of the Website
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other harmful material to the Website
  • Use the Website or Services to transmit or post any illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
  • Collect or harvest any information from the Website, including email addresses, without our consent
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
  • Violate any applicable local, state, national, or international law

6. Intellectual Property Rights

6.1 All content on the Website, including but not limited to text, graphics, logos, icons, images, audio, video, software, and code, is the property of Indelretor or our licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

6.2 You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
  • You may store files that are automatically cached by your web browser for display enhancement purposes
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution

6.3 You must not modify copies of any materials from this Website or delete or alter any copyright, trademark, or other proprietary notices.

6.4 If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms, your right to use the Website will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

7. User Submissions

7.1 The Website may contain interactive features that allow users to post, submit, publish, display, or transmit content or materials (collectively, "User Submissions").

7.2 By providing any User Submission, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns, a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Submission in any form, media, or technology now known or later developed.

7.3 You represent and warrant that:

  • You own or control all rights in and to your User Submissions and have the right to grant the license granted above
  • All of your User Submissions comply with these Terms
  • Your User Submissions do not violate the privacy, publicity, copyright, or other intellectual property rights of any person or entity

7.4 We have the right to:

  • Remove or refuse to post any User Submissions for any or no reason
  • Take any action with respect to any User Submission that we deem necessary or appropriate
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website

8. Third-Party Links and Services

8.1 The Website may contain links to third-party websites or services that are not owned or controlled by Indelretor.

8.2 We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

8.3 You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

9. Disclaimer of Warranties

9.1 THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

9.2 TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.3 WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES WILL BE ACCURATE OR RELIABLE, OR THAT ANY ERRORS IN THE WEBSITE OR SERVICES WILL BE CORRECTED.

10. Limitation of Liability

10.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INDELRETOR, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES.

10.2 WITHOUT LIMITING THE FOREGOING, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) £100.

10.3 THE LIMITATIONS OF LIABILITY IN THIS SECTION SHALL APPLY WHETHER SUCH LIABILITY ARISES FROM TORT, CONTRACT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.4 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

11.1 You agree to defend, indemnify, and hold harmless Indelretor, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website or Services, including, but not limited to, your User Submissions, any use of the Website's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.

12. Termination

12.1 We may terminate or suspend your access to all or part of the Website or Services, with or without notice, for any reason, including without limitation, breach of these Terms.

12.2 You may terminate these Terms at any time by discontinuing use of the Website and Services.

12.3 All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Dispute Resolution

13.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

13.2 Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Miscellaneous

14.1 Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Indelretor regarding your use of the Website and Services and supersede all prior and contemporaneous written or oral agreements.

14.2 Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

14.3 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

14.4 Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, at our sole discretion, without restriction.

14.5 Notices: Any notices or other communications provided by us under these Terms will be given by posting to the Website or via email.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Indelretor
123 Energy House, Green Street
London, EC1A 1BB
United Kingdom
Email: [email protected]
Phone: 020 7946 0800

© 2023 Indelretor. All rights reserved.

Indelretor Logo

Powering the UK with reliable energy solutions since 2010.

Quick Links

  • Services
  • About Us
  • Testimonials
  • Blog
  • Contact

Our Services

  • Electricity Supply
  • Gas Supply
  • Renewable Energy
  • Business Solutions

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2023 Indelretor. All rights reserved.

Registered in England and Wales: Company No. 12345678

Registered Office: 123 Energy House, Green Street, London, EC1A 1BB

Cookie Preferences

We use cookies to improve your experience and analyze website traffic. By clicking "Accept All", you consent to our use of cookies.

Cookie Settings

Essential cookies that ensure the website functions properly and cannot be disabled.

Help us understand how visitors interact with our website by collecting anonymous information.

Allow us to provide you with relevant offers and content based on your preferences.